FAQ
Frequently Asked Questions
Where do you deliver?
We deliver across the UK and worldwide — and all orders come with free delivery.
How much does delivery cost?
Delivery is completely free for all customers, no matter where you’re located.
How long does delivery take?
UK and international delivery usually takes 7–14 working days, depending on your location and the product ordered.
Are your products safe for babies?
Yes. All products are carefully selected to be baby-friendly and suitable for everyday use.
Can I track my order?
Absolutely. Once your order has been dispatched, you’ll receive a tracking link via email.
Do you offer returns or refunds?
Yes. Please contact us within 14 days of delivery and we’ll guide you through the return or refund process.
What if there’s an issue with my order?
If something isn’t right with your order, please contact us and we’ll be happy to help.
How can I contact you?
You can reach us via our Contact Us page or by email. We aim to respond within 24–48 hours.